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Consumers fear health risks of ultra-processed foods – but lack guidance needed to make healthy choices

  • New study of nearly 10,000 consumers across 17 European countries finds the majority of consumers think ultra-processed foods are bad for their health
  • Despite these concerns, there is widespread confusion about ultra-processed foods in consumers’ diets
  • The ‘Consumer perceptions unwrapped: ultra-processed foods’ report makes a series of recommendations to food authorities, manufacturers and retailers to support consumers to make informed decisions.
14 Feb 2024

A new pan-European study from the EIT Food Consumer Observatory reveals that consumers across Europe are concerned about the impact of ultra-processed foods on their health. Yet, a lack of awareness, understanding and means are preventing people from making informed, healthy choices. EIT Food is supported by the European Institute of Innovation and Technology (EIT), a body of the European Union.

The research, combining a survey of 10,000 consumers from 17 European countries alongside a follow-up qualitative study, found that the majority (65%) of European consumers believe that ultra-processed foods are unhealthy, and that they will cause health issues later in life. For example, 67% believe that ultra-processed foods contribute to obesity, diabetes and other lifestyle-related health issues.

What’s more, 67% of European consumers state that they do not like it when their foods contain ingredients they do not recognise, and four in 10 (40%) do not trust that ultra-processed foods are regulated well enough by authorities to ensure these foods are safe and healthy in the long term.

Ultra-processed foods include packaged snacks, soda, sugary cereals, energy drinks and chocolate bars, as well as foods such as ready-made sauces and dips, ready meals and salad dressings. Many plant-based substitutes for animal products, such as vegan cheese, are also categorised as ultra-processed based on the NOVA classification system because they typically contain ingredients such as protein isolates, seed oils, emulsifiers, gums, additives.

In addition to concerns around health, six in 10 (60%) consider ultra-processed foods to be bad for the environment, linked to the perception of unnaturalness, presence of chemicals and industrial production.

Confusion around processing levels in foods

Despite these serious health concerns, consumers continue to choose processed foods, with only half (56%) reporting that they try to avoid buying processed foods.

As well as convenience, price, and taste, the study shows that a lack of understanding as to how foods are processed is contributing to consumers’ uncertainty when choosing which foods to buy. Furthermore, many are confused and uncertain about the extent to which their food is processed, both over- and underestimating how processed various food products are.

For example, while six in 10 consumers (61%) identified energy drinks as ultra-processed, just 34% and 22% respectively correctly identified vegan cheese and chocolate bars as being ultra-processed.

Therefore, while 84% of people profess that they eat ultra-processed foods fewer than five times a week, given the results showing the level of confusion on levels of processing, this is very likely an underestimation by consumers themselves.

Processing fears putting consumers off plant-based alternatives

The research also indicates that concerns over processing level are putting many consumers off choosing plant-based alternatives to meat and dairy products.

Plant-based substitutes (such as vegetarian chicken pieces and vegan cheese slices) are seen as ultra-processed foods by about a third (36% and 34%) of European consumers. Additionally, these foods were more likely to be seen as ultra-processed than their animal-based originals.

Over half (54%) of European consumers do not eat plant-based substitutes because they want to avoid ultra-processed foods, particularly amongst meat and dairy eaters – but without any indication that they are choosing minimally processed plant-based options instead. Vegans and vegetarians, however, are less likely to avoid plant-based alternatives for this reason.

Willingness and ability to reduce ultra-processed food is limited

The qualitative study demonstrates that the primary motivations for eating ultra-processed foods are their convenience, price, and taste. Convenience comprises ease of preparation (or no preparation at all), while the price of ultra-processed foods is seen as often lower than whole or minimally processed foods. Finally, many consumers prefer the taste of ultra-processed foods over home-made food, and see them as a treat.

Most consumers do not see themselves reducing the amount of ultra-processed foods they eat but hope to keep them in balance with eating less processed and more home-made foods.

However, consumers with the fewest means (time and money) will be the most restricted and least empowered in choosing which foods to buy, and will likely not prioritise choosing foods according to their processing level.

Food sector urged to improve labelling, education and guidance on ultra-processed foods

The report, titled ‘Consumer perceptions unwrapped: ultra-processed foods’, makes a series of recommendations to food sector authorities, manufacturers and retailers, with the aim of fostering consumer trust and supporting consumers to make informed, healthier decisions about the foods they are choosing.

These include recommendations that:

  • Health institutions and scientists need to define ultra-processed foods and make more conclusive and substantiated statements about their short- and long-term healthiness.
  • Health institutions need to consider how to communicate with and educate consumers about what food processing means, what it can look like, and what effects it can have on health.
  • National food recommendations need to clarify whether plant-based substitutes are ultra-processed foods and whether this matters for their overall healthiness. ​

“The latest findings from the EIT Food Consumer Observatory demonstrate a clear knowledge gap in how consumers identify, understand and engage with how their food is produced. Giving consumers clearer labelling, guidance and education could help them to better understand and engage with this issue, but it’s also important that concerns over processed food are considered in the wider context of people’s diets and wellbeing. It’s also crucial that we continue to bolster our understanding and agreement of how we classify, evaluate and label foods, so that our advice to consumers is informed by the latest science.”

- Klaus Grunert, Professor at Denmark’s Aarhus University, and Director of the EIT Food Consumer Observatory

“Whether it’s a pre-packaged pasta sauce for a quick meal at home, or a fast-food treat meal out with the family, ultra-processed foods are part of the day-to-day fabric of consumer diets across Europe. However, it’s evident from these findings that people have real concerns about the health and sustainability aspects of these foods.”

“As a sector, we need to create an environment which empowers individuals to make informed decisions about their diets, and foster a dialogue that not only educates but also inspires positive choices. That way, we can drive forward a healthier and more sustainable food system for all.”

- Sofia Kuhn, Director of Public Engagement at EIT Food

For more information or interview requests, please contact: consumerobservatory-eitfood@greenhouse.agency

About the study

The quantitative survey was conducted by Ipsos. Participants were 9,787 European food consumers over 18 years old that were evenly split across 17 countries and nationally representative in terms of age, gender and region. The participants took part in the survey between 23 August and 5 September 2023. The countries were: Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Republic of Ireland, Israel, Italy, the Netherlands, Poland, Portugal, Romania, Spain, Switzerland, Turkey, and the UK.

Qualitative data was collected in the Citizen Participation Forum, an online community with around 300 members from 17 countries. 89 members, interested in talking about food and generally well-informed, took part in the study. Participants took part in activities ranging from discussions to polls and questionnaires, photo-challenges and journal entries.

About the Consumer Observatory

The Consumer Observatory, powered by EIT Food, drives food systems transformation by providing consumer insights and guidance for agrifood stakeholders and offering market trend services to enable informed actions and decision-making toward a healthier, more sustainable and resilient future.

Find out more about the Consumer Observatory.

About EIT Food

EIT Food is the world’s largest and most dynamic food innovation community. We accelerate innovation to build a future-fit food system that produces healthy and sustainable food for all. ​

Supported by the EU, we invest in projects, organisations and individuals that share our goals for a healthy and sustainable food system. We unlock innovation potential in businesses and universities, and create and scale agrifood startups to bring new technologies and products to market. We equip entrepreneurs and professionals with the skills needed to transform the food system and put consumers at the heart of our work, helping build trust by reconnecting them to the origins of their food.

We are one of nine innovation communities established by the European Institute for Innovation & Technology (EIT), an independent EU body set up in 2008 to drive innovation and entrepreneurship across Europe. 

Find out more at www.eitfood.eu or follow us via social media: X, Facebook, LinkedIn, YouTube and Instagram.