Brand & Communication Team Operational Support

Brand & Communications team operational support services to cover ongoing communication and logistic services including, but not limited to:

• Email, diary management and meeting preparation

• Oversight of internal & external stakeholder communications, including being the gatekeeper for team Trello boards

• Logistics management of Brand & Communication team meetings, including any pre-reads, action and note taking and follow up

• Budget management and updates, handling purchase orders and tracking, managing payments and handling contracts

• Supporting the implementation and process regarding any procurement operations for the team (e.g. RfPs, best value for money reviews, contracts and scopes of work)

• Support with internal & external stakeholder communications

• Project management of the communication knowledge library and comms enquiry management platform

• Logistical and administrative support for Brand & Communication Directors

Community Platform Support

• Database management: approving requests and creating profiles

• Publishing events and opportunities

• Responding to requests that come through our customer support tool

Specific Website Support

• Experience working with web CMS (ideally CraftCMS)

• Basic understanding of HTML & CSS would be a plus

• High level of English language (copy editing experience ideal but not necessary)

• Detail oriented – can spot a missing comma from a mile away

• Good time management skills – ability to balance an array of tasks and prioritise accordingly

• Strong communicator – this role will involve interacting directly with our stakeholders so must understand proper stakeholder management