Education Terms & Conditions
1. WHO WE ARE
We are EIT Food ivzw (“EIT Food” or "we" or "us") and we organise, operate and manage events and courses relating to innovation and entrepreneurship in food systems. We are an international non-profit association, having its registered office in UBICENTER A Philipssite 5 bus 34, 3001 Heverlee (Leuven), Belgium. Our contact details are: email@example.com. If we have to contact you we will do so by writing to you at the email address or postal address you provided to us.
2. THESE TERMS
2.1 What these terms and conditions cover. These are the terms and conditions that shall apply to the booking of such courses or programmes as run by us from time to time (“Course”) by the person named on the application form (“you”). The application form for the Course and these Terms together form the contract between you and us for your attendance on the Course (once selected and confirmed following the Application Process) named in the application form and apply to the exclusion of any terms which you may seek to impose. If you think that there is a mistake in these Terms, then please contact us.
2.2 Why you should read them. We strongly recommend you carefully read and print a copy of these terms and conditions before you apply for a Course. These terms and conditions, together with the documents referred to in them, (the “Terms”) govern the contract between you and us (and, specifically, in relation to your access to the Course and post-Course events if provided). They tell you who we are, how we provide the Course, how you and we may change or end the Course or contract, what to do if there is a problem and other important information. The contract between you and us is enforceable once we have notified you that your application to attend a Course has been accepted. For certain Courses this may involve successfully meeting the Registration Requirements of the Application Process (as set out below) and you will be notified at the outset where such acceptance criteria is required.
2.3 Your agreement to the Terms. By applying for a Course via our website, or accessing the Course or any Course Content you confirm that you have read, accept and agree to be bound by the Terms and any other supplemental terms and policies we may, from time to time, refer to.. You represent that you are of a legal age in your jurisdiction to form a binding contract, but in any event at least eighteen (18) years old.
2.4 Changes to the Terms. We may amend or change the Terms at any time to reflect changes to our business or changes in the law. It is your responsibility to review these Terms each time you apply for a Course. The modified Terms will be posted here https://www.eitfood.eu/pages/education-terms-conditions and will be effective ten (10) days after posting, and your continued attendance at the Course, or any post-Course event(s), or any post-Course networks or groups organised by us, if provided, or any part thereof thereafter shall constitute your acceptance of such changes. Please check the above webpage regularly for any changes to these Terms.
3. YOUR BOOKING
3.1 Application Process. In order to participate in the Course and / or access the Course and Course Contents, you must apply using the online application form found on our website (“Student Application”). Further information on the Student Application for each Course will be available on the relevant page of our website.Your Student Application shall be processed either by EIT Food or our third-party partner, DreamApply OÜ (“DreamApply”). We may approve or reject your Student Application at our sole and absolute discretion. Submitting a Student Application does not guarantee participation in a Course and the approval of your Student Application may be subject to certain pre-requirements, such as completing a test or meeting certain acceptance criteria, as may be determined by us from time to time (“Registration Requirements”). Further information on the Registration Requirements will be displayed alongside the details for each Course. EIT Food reserves the right to change, and / or waive, any Registration Requirements, for any Course, at any time and subject to our sole and absolute discretion. Further information on the Application Process can be found https://apply.eitfood.eu or https://mfs-apply.eitfood.eu for Master in Food Systems programme.
3.2 Acceptance of your booking. All Courses are subject to availability. We reserve the absolute right to refuse any application for a place on a Course. Your application is not approved until we and / or DreamApply have confirmed your place by email. A legally binding agreement shall come into existence once you have received a confirmation of selection and approval email (“Approval Email”) (upon receipt of which you are obligated to pay any Fees in accordance with these Terms). You may participate in a Course only if and when you have received an Approval Email.
3.3 You are responsible for checking your booking details. It is vital to check carefully the details of your Student Application prior to submission. The Approval Email is issued based on the details of your Student Application and you must let us know immediately if any information appears to be incorrect or incomplete. If you need to cancel or change your Student Application details at any point after receipt of your Approval Email, you may have to pay amendment or cancellation costs.
3.4 Changes to our offering. We may adapt, eliminate and alter our available Courses. It is your responsibility to check our website for full details of the Courses that are available, their location and Course Description. Your rights in clause 7.1 shall apply if we make any changes to a Course after you have received an Approval Email.
4. THE COURSE
4.1 Course details. A full description of the relevant Course (including details of training materials, networking etc) is available on our website (“Course Description”). It is your responsibility to check the Course Description of the Course for which you wish to apply. You will not be entitled to receive, and we will not be responsible for providing, any additional services to you that are not included in the Course Description. The Course will take place as specified in the Approval Email to you, the Course Description and / or any other information or materials we may make available, from time to time, unless otherwise agreed upon in writing. We will be responsible for the provision of the Course. However, we reserve the right for the Course to be partly or wholly performed by duly qualified third parties in our name. The duration of your Course and its start date will be as confirmed to you in the Approval Email.
4.2 What you are required to bring. Details of the equipment that is required for a Course will be included in any pre-course emails or correspondence we send to you.
4.3 Our right to refuse entry or remove participants from a Course. We operate a zero-tolerance policy in relation to inappropriate behaviour of students and / or participants. In particular, abusive or violent behaviour directed at our staff, instructors or other students and / or participants and unfair or dishonest practices, including but not limited to, cheating, bullying, libel, or defamation will not be tolerated under any circumstances. We may at our reasonable discretion and without liability or an obligation to refund Fees, refuse to register a student and / or participant for a Course or may refuse to admit into a Course (be it in person or virtual/remote), and may remove from the Course, any student and / or participant whose participation in any Course would, in our reasonable opinion, be undesirable or whose behaviour we reasonably consider is or may be in breach of these Terms.
4.4 Your responsibility to engage in the Course. Where a Course requires the completion of homework / project work then it is your responsibility to ensure that such work is completed in the timescales required. Failure to complete such work in accordance with our instructions may mean that you are not permitted to complete the Course. We will not refund any element of the Fees in this situation.
4.5 Authorisation to use audio / visual images of you. By attending a Course, you agree that we may use, reproduce, and / or publish in any way whatsoever (without any payment being due to you) any photographs and / or video / audio that may pertain to you (including your image, likeness and / or voice), and that we may licence others to do the same. This material may be used (without limitation) in various publications, releases, marketing material, broadcast material, on the website or for other related endeavours. If you do not wish to be photographed or recorded, please notify our staff prior to commencing the Course.
4.6 You are not permitted to record Courses. You must not make any recording of the Course without our prior written consent.
4.7 Network Access. For such time as these Terms are in effect, and subject to successfully completing all elements of the Course and compliance with these Terms and applicable Law, we hereby grant you permission to visit and use such groups and networks that we may provide during the Course from time to time, including (without limitation) Canvas, FutureLearn and Eduframe (collectively the “Network”). We may revoke or remove permission for you to access and use the Network, or disable our accounts linked to / with the Network at any time, for any reason. For clarity, we do not provide any assurances, warranties or otherwise have any obligations in respect of the Network, its operation and / or maintenance. To access the Network you will need to create a password protected account. It will be your responsibility to retain your login details. Failure to do so may result in our refusal to permit you access to the Network.
5. FEES AND SCHOLARSHIPS
5.1 Fees. You shall pay the Fees for the Course as specified on our website unless a different price has been agreed by us in writing, or unless you have been granted a scholarship to the Course by us which does not require full payment of Fees by you to us (“Scholarship”). Further information on the Scholarships (and other scholarship options) can be found upon request by emailing firstname.lastname@example.org.
5.2 Additional Costs. You should be aware that there may be other costs associated with your Course that are your responsibility, and which are not covered by EIT Food or otherwise by these Terms. For example, you may purchase books and/or other materials in connection with the Course or incur printing and photocopying charges; you may be renting accommodation, or you may incur travel costs.
5.3 VAT. Fees are advertised exclusive of VAT and other applicable taxes. If the rate of VAT changes between your application date and the date we provide the Course, we will adjust the rate of VAT that you pay, unless you have already paid for the Course in full before the change in the rate of VAT takes effect.
5.4 Payment of Fees. Once your application to attend a Course has been accepted, you shall receive an email with a link enclosed therein to payment of the Fees by card. You can pay either by debit or credit card. Payment receipts will be provided upon written request. If you choose to pay via debit/credit card by a third-party provider, you will need to agree to the terms and conditions of that provider and they will be responsible for all matters relating to payment and use of your card details. Fees for the Course are due no later than one (1) month before the start date of the Course, unless otherwise agreed between you and us, or you have a Full Scholarship and are not required to pay Fees. Please be aware that any failure to pay the Fees will result in you not being able to participate in the Course and post-course events if provided.
6. YOUR RIGHTS TO CANCEL
6.1 Cancellation by you within the Cooling Off Period. If you change your mind, you may cancel your booking for a Course within fourteen (14) days from receipt of the Approval Email (“Cooling Off Period”) and receive a refund of Fees paid (if any) provided that the Course has not begun. Once the Course has been completed you cannot change your mind, even if the fourteen (14) day period is still running. The Course completes when we have finished providing the services and you have paid for them. If you cancel after you have started a Course, we may (at our sole and absolute discretion) deduct from any refund an amount for the elements of the Course you have attended up until when you told us you wanted to cancel. This amount will be in proportion to those services which have already been provided as part of the Course, in comparison with the full amount of the Course.
6.2 Cancellation by you after the Cooling Off Period. Subject to these Terms, you may cancel your Course booking at any time however we reserve the right to follow the policy set out immediately below:
6.2.1 For such cancellations received by us at least one (1) of month before the start of the Course, 100% of the Fees paid will be refunded;
6.2.2. For such cancellations received by us up to 2 weeks before the start of the Course, 50% of the Fees paid will be refunded;
6.2.3 For cancellations received less than 14 of days before the start of the Course, no refund will be made.
6.3 Scholarships. If you had been awarded a scholarship to fund the Course (in part or in full), upon notification of your decision to cancel, you shall cease to be entitled to that scholarship. Should you wish to attend another course, you will have to reapply for a scholarship, should you wish to do so. In the event of your decision to terminate, we will be under no obligation to provide you with the equivalent sums of the scholarship in cash and/or approve another scholarship application.
6.3 Returning Course Content. You must return any Course Content you may have received from us no later than fourteen (14) calendar days after you inform us of your intention to cancel. You will be liable for the cost of returning any Course Content to us unless we have agreed otherwise in writing. We reserve the right to withhold payment of part or all of your refund of any Fees (if applicable) until all Course Content has been returned.
6.4 How to cancel. Subject to these Terms, you may cancel your booking for a Course by giving written notice to us using the email address email@example.com.
6.5 How we will refund you. If you are entitled to a refund under these Terms we will refund you the Fees you paid for the Course, by the method you used for payment. We will make any refunds due to you as soon as possible.
6.6 Discretionary refunds. Notwithstanding any other provisions in these Terms, full refunds of Fees paid to us may be made at our sole discretion in the event of formal visa refusals, cases of serious illness supported by verifiable documentation or other compassionate grounds.
7. OUR RIGHT TO CANCEL OR RESCHEDULE A COURSE
7.1 Withdrawal or rescheduling of Courses. We reserve the right to cancel or reschedule a Course advertised on our website at any time and for any reason. If we do cancel or reschedule a Course after you have received an Approval Email, you will receive (i) a refund of any Fees you have paid in respect of the cancelled or rescheduled Course; or (ii) the option to book onto an alternative Course date (subject to availability) where EIT Food, acting in good faith, considers alternative dates or arrangements to be satisfactory to both parties. Any alternative Course may involve online or in-person teaching or a combination of both. Where reasonably practicable and possible, we will let you know at least one (1) month in advance of our withdrawal of a Course. We will not be liable to you for any other losses you may suffer as a result of the cancellation or rescheduling of a Course.
8. OUR RIGHT TO CANCEL THE CONTRACT
We may end the contract if you break it. We may end the contract at any time by writing to you if:
you do not make any payment to us when it is due and you still do not make payment within seven (7) calendar days of us reminding you that payment is due; or
(b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Course.
You must compensate us if you break the contract. If we end the contract in one or more of the situations set out in paragraph 8.1 we will refund any Fees you have paid in advance for the Course where we have not provided it but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
9. INTELLECTUAL PROPERTY RIGHTS
9.1 Course Content. We and our third party providers and licensors retain all rights, title and interest in and to any data (including, but not limited to, training material, examinations, documents, graphics, animations, text, images, audio files, video and interactive content) provided to you during the course of the Course or supplied to you by us prior to, during or after, the Course (“Course Content”).
9.2 Restrictions. You shall not copy, reproduce, sell, offer for sale, republish, post, transmit or redistribute the Course Content without our prior written consent.
9.3 Your licence to use. Provided you have paid the Fees in full, we grant you a royalty-free, non-exclusive, non-transferable, non-assignable, non-sublicensable licence to use the Course Content solely to the extent required for you to participate in the Course and complete any training and / or examination included within the Course in accordance with these Terms.
10.1 We will provide the Course in accordance with paragraph 4.1. We warrant that the Course Content, and any demonstrations shall be prepared and provided using reasonable care and skill. The Course, documentation, and any content whatsoever are provided and made available to you on an “as is” and “as available” basis, with all faults, and without any representation, warranty, guarantee or condition of any kind whatsoever, whether express, implied or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, quiet possession, title, quality of services, non-infringement, or that otherwise arise from a course of performance or dealing, or usage of trade, all of which are hereby disclaimed by Newton and its licensors and suppliers.
10.2 The Course is not designed to meet any person’s individual requirements and you are fully responsible for determining whether the Course is: (a) sufficient and appropriate for your specific purposes; and (b) appropriate for your level of experience and expertise.
10.3 We do not warrant that (a) you will obtain any particular result or qualification from your participation in the Course; (b) you will obtain any particular result from your use of the Course Content; (c) you will reach the intended training level; or (d) you will pass any exam.
10.4 All representations, warranties and / or terms and / or commitments not expressly set out in these Terms (whether implied by law, conduct, and statute or otherwise) are hereby excluded to the maximum extent permissible by law.
11. LIMITATION OF LIABILITY
11.1 Foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. We will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
11.2 Cap on liability. Subject to paragraph 11, our maximum aggregate liability to you for any claims that you may have against us in contract, tort (including negligence) or otherwise arising out of or in connection with these Terms shall be limited to the amount of the Fees which has been paid, or is payable, by you or on your behalf.
12. EXCLUSIONS ON THE LIMIT OF OUR LIABILITY
12.1 Notwithstanding any other provision of these Terms, we do not exclude or limit our liability for:
12.1.1 death or personal injury caused by our negligence;
12.1.2 fraud or fraudulent misrepresentation;
12.1.3 breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982; or
12.1.4 any matter for which it would be illegal to exclude, or attempt to exclude, liability.
13. PERSONAL INFORMATION
13.2 By providing any third-party personal information to us, you represent and warrant that you have appropriate authority to use that information for the purposes for which it has been provided to use, and that the information that you have provided is complete and accurate to the best of your knowledge.
13.3 You hereby authorise us to share your personal details with any third parties involved in the organisation, management or provision of the Course for the purposes of facilitating your participation in the Course, including but not limited to, our third-party partner DreamApply in respect of the application process.
14. OTHER IMPORTANT TERMS
14.1 Written Communication. Applicable laws require that some of the information or communications we send to you should be in writing. When booking a Course, you accept that communication with us will be mainly electronic. We will contact you using the email address provided by you during the booking process. If your contact details change, it is your responsibility to inform us of this change to enable us to keep our records up to date. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect any statutory rights.
14.2 Notices. All notices given by you to us must be sent to EIT Food iVZW Ubicenter A Philipssite 5 bus 34, Belgium. We may give notice to you at either the email or postal address you provide to us when placing an order. Notice will be deemed to have been received and properly served immediately when posted on our website, twenty-four (24) hours after an email is sent, or three (3) days after the date of posting of any letter. To prove service of any notice, it will be sufficient to show, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent from our server to the specified, supplied email address of the addressee.
14.3 Transferring our rights and obligations. We may transfer our rights and obligations under these Terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to request that we delete any or all of your details before the changes take effect.
14.4 Transferring your rights and obligations. You may not transfer, assign, charge or otherwise dispose of any rights or obligations which arise under these Terms unless we agree to this in writing.
14.5 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
14.6 Events outside our control. We shall have no liability to you if we cannot deliver the Course, or for any delay in the Course caused by any event or circumstance which is beyond our reasonable control such as, without limit, epidemics or pandemics, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, illness, acts of terrorism or accident.
14.7 Even if we delay in enforcing this contract, we can still enforce it later If we fail, at any time to insist that you perform any of your obligations under these Terms, or if we do not enforce any of our rights against you, or we delay in doing so that will not mean we have waived our rights against you and will not mean you do not have to comply with those obligations.
14.8 If a court finds part of this contract unlawful, the rest will continue in force. Each paragraph of the Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs remain in full force and effect.
14.9 Which laws apply to this contract. These Terms and any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed and construed in accordance with English law.
14.10 How to tell us about problems. If you have any questions or complaints about the Course, please contact us. You can write to us at firstname.lastname@example.org
14.11 Entire Agreement. These Terms represent the entire agreement between EIT Food and you with respect to the subject matter hereof, and supersedes and replaces any and all prior and contemporaneous oral and/or written agreements, understandings and statements between you and EIT Food with respect to such subject matter. You acknowledge and agree that in entering into these Terms you have not relied on any statement or representation (whether negligently or innocently made) not expressly set out in these Terms.